JOIN OUR TEAM
Career In Infocast
Our expert team of support specialists is dedicated to growing their expertise, and our technology experts continuously enhance our products to remain at the cutting-edge of the industry. Infocast is your destination for a unique and exciting career with endless opportunities for creative challenges and accomplishments.
If you are interested in pursuing a career at Infocast, please send your application including a full resume with existing and expected salary to our Human Resources Department via email hr@infocast.com.hk or by fax at (852) 2975 8098.
Personal data provided will be treated in strict confidence and used for recruitment purposes only. Applicants who are not invited for interview within 6 weeks may consider their applications unsuccessful.
Current Openings (English Version Only)
Customer Relationship Officer
Customer Care
Responsibilities
Act as major contact point with customers to ensure smooth account operations
Follow up enquiries, issues and requests from customers with accurate, timely and professional manner to ensure customer satisfaction
Assist in forming client retention and sales strategies
Solicit feedback from clients for ongoing product improvements
Conduct product presentations and demonstrations for clients
Liaise with both internal and external parties to organize marketing events
Requirements
HKDSE/HKCEE or above
2 years of Customer Service/Account Management experiences. Fresh graduate will also be considered
Exposure in brokerage or financial sector is preferred
Good command of spoken and written Chinese and English, Putonghua will be an advantage
Strong communication and presentation skills
Self-motivated and work independently
Good analytical and problem solving skills
Good organizational skill and attention to details
Able to work in a multi-task and fast pace environment
Experience in HK and China Market Data Systems is a plus
Reporter (Financial News)
Newswire
Responsibilities
Translating news and writing announcements and English news independently
Collect and analyze information about newsworthy events to write news stories for publication
Receive assignment or evaluates news leads and news tips to develop story idea
Gather and verifies factual informationregarding story through interview, observation and research
Requirements
Degree holder or equivalent in Journalism and Economics or related discipline
1-2 years relevant experiences is an advantage
Exposure in financial or brokerage sector is an advantage
Good command of spoken and written in English, Cantonese and Mandarin
Familiar with Chinese word processing and web news editing
A team player with strong sense of customer focus and good interpersonal skills
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InfoClub regularly organizes a variety of engaging activities for our employees, including interest classes, workshops, competitions, and other after-work events. These activities are highly enjoyed by all participants.